Privacy policy

At Gruntclub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us. By using our site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

  • Order Information: Details of the products you purchase, order history, and preferences.

  • Technical Information: IP address, browser type, device information, and browsing behavior on our website.

  • Cookies and Tracking Data: We use cookies to enhance your shopping experience and analyze website traffic.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your orders, account, or inquiries.

  • To improve our website, products, and services.

  • To send you promotional offers, newsletters, and updates (if you have opted in).

  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Payment processors, shipping carriers, and marketing platforms to fulfill your orders and improve our services.

  • Legal Authorities: When required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Analyze website traffic and user behavior.

  • Remember your preferences and shopping cart items.

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at info@gruntclub.shop.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

  • Email: info@gruntclub.shop

  • Phone: +44 7480 137065

  • Address: 11 Manse Crescent, Burley in Wharfedale, Ilkley, LS29 7LA, United Kingdom